Frequently asked questions
How do I enroll in myAgios™
Patient Support Services?
Your healthcare provider can help you enroll in myAgios. To learn more or get started, talk to your healthcare provider or call 1-844-409-1141.
How much does myAgios cost?
myAgios is a free resource for patients who have been prescribed TIBSOVO® (ivosidenib).
How do I know if I am eligible for help with my payment for TIBSOVO?
myAgios or your healthcare provider can help you figure out what help you might be able to get.
How is my coverage for
myAgios or your doctor can work with your insurance provider to check your coverage and your costs. Someone from myAgios or your doctor’s office will then call you to talk about your options.
I have government insurance (Medicare, Medicaid, Medigap, Tricare, etc). What financial assistance options are available to me?
Patients with government insurance may be able to receive payment help from independent foundations. Contact your specialty pharmacy or myAgios for a referral to one of these foundations.*
Who should I contact if I have side effects with TIBSOVO?
You should contact your doctor immediately if you are having any side effects. You may also contact Agios at 1-833-228-8474 or the Food and Drug Administration (FDA) at 1-800-332-1088 to report any side effects.
How can I opt out of receiving support through myAgios?
If you wish to no longer receive support through myAgios, you can call 1-844-409-1141 to opt out.
If you have questions, please call 1-844-409-1141,
Monday through Friday 8 AM to 6 PM ET